Last Updated: 2026
Welcome to XMandarin Chinese Language School. We value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, inquire about our Mandarin courses, or enroll in our educational programs across our campuses and online platforms.
Information XMandarin collects
We collect information that you voluntarily provide to us, as well as data automatically generated when you browse our website.
- Personal Identifiers: This includes your name, email address, phone number, nationality, contact us for consultations, or complete enrollment documentation.
- Usage and Device Data: When you visit our website, our systems automatically collect data about your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.
How XMandarin uses your data
XMandarin uses the collected data strictly for educational, administrative, and marketing purposes, including:
- Managing your course registration, HSK preparation tracking, and scheduling trial lessons.
- Communicating with you regarding your inquiries, updates about our programs, or customer service requests.
- Optimizing our website user experience and evaluating the effectiveness of our online marketing efforts.
Cookies Policies
To optimize your experience on our website and measure the reach of our upcoming marketing campaigns, we use cookies, web beacons, and similar tracking technologies. Cookies are small text files placed on your device by your web browser to remember your preferences and analyze how you interact with our site.
We utilize industry-standard analytics tools and advertising networks to analyze website traffic, measure the performance of our online campaigns, and deliver relevant educational content to prospective students based on their browsing interests.
Managing Your Cookie Preferences
You have the right to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer. You can also manage your advertising preferences directly through your Google account settings.
Third-Party Policies
XMandarin does not sell, trade, or rent your personal information to outside marketers. To seamlessly operate our school, process tuition securely, and manage our marketing efforts, we share necessary data with trusted third-party service providers. This includes secure digital payment gateways, internal administrative platforms, and global communication networks. All our partners are carefully selected to ensure your data is handled securely and in accordance with global privacy standards.
For Our Students in the EU (GDPR rights)
For users residing within the European Economic Area (EEA), XMandarin processes personal data in accordance with the General Data Protection Regulation (GDPR).
- Your Rights: You have the right to access, correct, update, or request the deletion of your personal data at any time. You may also object to processing or request data portability.
- Data Transfers: As XMandarin is headquartered in China (with campuses in Qingdao, Chengdu, and Hangzhou), your personal data will be transferred and stored outside the EEA. We utilize strict data protection safeguards to ensure your information remains secure.
- Exercising Your Rights: To submit a data request, please contact our administrative team at info@xmandarinchinese.com.
Your Privacy Rights in California (CCPA Rights)
This section applies solely to visitors and students residing in the State of California, USA.
We collect personal identifiers (names, contact info) and internet network activity (cookies) for marketing and operational tracking. XMandarin does not sell student personal information for monetary value. However, we utilize tracking tools for web analytics and advertising. California residents have the right to opt-out of this sharing by adjusting their browser cookie preferences or contacting us directly.
Data Security and Retention
We implement robust administrative and technical security measures to protect your personal information from unauthorized access, loss, or alteration. We retain your personal data only as long as necessary to fulfill your language training requirements, manage your account, or comply with institutional legal obligations.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out to us at:
By continuing to use our website, you acknowledge that you have read and understood this Privacy Policy.
